Change Your Shipping Address on the New SUNPAN Website
It’s easy to ship to any commercial address on the refreshed SUNPAN website. You can conveniently choose a shipping address associated with your company at checkout or enter a new one. Do note, however, that we do not ship to residential addresses.
Choosing from an Existing Shipping Address
The shipping location at checkout is automatically set to the company location you chose at the time of signing in. If you’d like to change the shipping address to another location associated with your account, follow the steps below.
1- Click "Change location” under the Ship To section on the checkout page.
2- You will be taken to a new page that lists all the company locations that you have permissions for. Select the company location you wish to ship to.
If you do not see all shipping locations associated with your company on this page it is likely because you do not have permissions for those company addresses, or we do not have those addresses on file. To add additional company shipping locations to your account, please contactcustomer service.
3- Continue by clicking “Choose location.”
4- You will be brought back to the checkout page. The “Ship to” address will be updated with the selected location.
Shipping to a Different Address
If you wish to ship to an address that is not one of your company locations, follow the steps below.
1- Select “Ship to a different address”
2- Enter the information of the new shipping address in the respective fields.
3- Click “Continue to shipping”
4- The "Ship to" address is now updated with the new location.
Please note that any new shipping addresses entered in this field are not automatically added to your online account. If you would like to associate the new shipping address to your online account, please contact customer service.