Quality service for quality furniture. Exclusively for trade customers.

Experience a smooth and elevated service specifically designed to ensure your high-quality purchases arrive safely inside your home or business.

A team of trained professionals take special care and attention to ensure that your handpicked furniture is carefully transported, handled, and assembled in your chosen space.

White glove delivery is available for all trade customers across Canada on qualifying orders. Please speak to your customer service representative to request this service. 

The Fine Print

  • 1. Qualifying Orders and Pricing 

    White glove delivery service is available on orders of $1,000 or more. Contact your customer service representative for pricing.

  • 2. Non-Refundable 

    In case of returns or exchanges, the fee paid towards white glove delivery is non-refundable. 

  • 3. What’s Included 

    Delivery to any room in a home or commercial space, liftgate service, unpacking, furniture assembly, and packaging disposal.

  • 4. What’s Not Included 

    Installation of art pieces, lighting, or wall mirrors is excluded. The delivery team will not shift existing furniture or fixtures. 

The White Glove Delivery Advantage

  • Inside delivery to any room

  • Expert furniture assembly

  • Cost-efficient convenience 

  • Disposal of packaging waste

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How it Works 

  • Get a Quote 

    After placing your order, contact your customer service representative to request the service. You will be notified when the order ships from our warehouse to the delivery partner.

  • Schedule an Appointment 

    Our delivery partner will contact you to schedule an appointment. Deliveries must be completed within 10 days of the appointment call or storage charges may apply.

  • Receive Your Order 

    Trained specialists will deliver, unbox, and assemble the furniture that is part of your order in a room of choice, and dispose of all the packaging. 

How to Prepare for White Glove Delivery

  • Customers are responsible for taking measurements beforehand to ensure that item(s) will fit within the desired space and will be navigable through all access points (stairways, entryways, doorways and hallways).  

  • Customers must ensure there are clear pathways around all access points and must remove any objects that could impede delivery and set-up. The delivery team will only handle the item(s) in your order. 

  • For more information about white glove delivery service, please contact your SUNPAN customer service representative.