JOB OPPORTUNITIES

We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted.

Sunpan is an equal opportunity employer, and we believe that diversity is the reason behind our success. We are committed to fair and accessible employment practices.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, accommodation will be provided in all parts of the hiring process. Applicants should make their needs known by contacting us in advance. Our HR department will consult with you so that arrangements can be made for reasonable accommodation.

Click on the job title(s) below to view the detailed job description. To apply, please email your application to careers@sunpan.com and include the country location and job title in the subject line.

CANADA

Assistant Product Developer 

JOB SUMMARY 

The goal of this position is to be a key member in maintaining and building a sustainable, adaptable, customer-responsive company adhering to the core values of: 

  • Passion 
  • Teamwork 
  • Integrity 
  • Accountability 
  • Innovation 

 

The Assistant Product Developer reports to their Product Developer and is a key member of our Product Development team. As the Assistant Product Developer here at Sunpan, you must be diligent, organized and have a passion for furniture and furniture design. The ideal candidate is experienced at managing multiple projects at the same time, has impeccable written and verbal communication skills, and loves working with people. 

 

 

CONTEXT 

1. To demonstrate a commitment to the core values and principles of Sunpan  

2. To demonstrate a commitment to maximize sales and to provide quality of service that equates to or exceeds the standards of Sunpan 

 

 

PRINCIPAL FUNCTIONS & OBJECTIVES 

  • Assortment Planning & Sales Analysis: Support the Product Developer in assortment planning and sales analysis to identify opportunities and leverage current trends. 
  • Vendor Relationships: Build strong vendor relationships, monitor industry trends, and assess competition. 
  • Factory Communication: Assist the product team by communicating and following up daily with overseas factories on sample development, production, and resolving any issues. 
  • Sample Management: Maintain and ensure sample databases and assortment templates are up-to-date for assigned categories. 
  • Proforma Invoice Review: Ensure vendor cost, codes, Sunpan item numbers, and other details match the buy submission on the sample proforma invoice. 
  • Zone Reviews: Assist in zone reviews and follow up on findings. 
  • Trend Research & Mood Boards: Conduct trend research and create mood boards for inspiration. 
  • Sample Development: Curate sample developments as requested. 
  • Trade Show Responsibilities: 
  • Track new sample production and manage product introductions. 
  • Create sales or new arrivals presentations using Microsoft Office applications. 
  • Attend weekly sample review meetings with sales and marketing teams. 
  • Collaboration: Work closely with the Director of Product Development, Product Manager, and Product Developer, as well as internal QA, Marketing, and Sales teams, along with overseas agents and factories. 
  • Travel: Ability to travel for factory visits, sourcing trips, and to attend all major markets as required. 
  • Sample Approval: Review and approve samples on the Qarma app. 
  • Additional Responsibilities: Perform other duties as assigned by the Director of Product Development. 

 

 

KEY SKILLS AND EXPERIENCE 

  • Education: College Diploma and/or University Degree preferred. 
  • Experience: 1-3 years of experience in furniture product development. 
  • Adaptability: Ability to work quickly and thrive under pressure in a fast-paced, rapidly changing environment. 
  • Teamwork: A collaborative team player with strong interpersonal skills, capable of building relationships with cross-functional teams and overseas vendors. 
  • Organizational Skills: Highly organized, positive, and energetic individual with an entrepreneurial spirit and keen attention to detail. 
  • Deadline-Oriented: Understands the importance of timelines and consistently meets deadlines. 
  • Communication Skills: Strong reading, writing, and verbal communication skills. 
  • Technical Skills: Proficiency in Microsoft Office, including Excel, PowerPoint, Outlook, and MS Teams is essential. 

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Accounting Clerk

JOB SUMMARY

Reporting to the CFO and Director of Accounting, the Accounting Clerk will work hand in hand with the General Accountant dealing with day-to-day accounting tasks.


PRINCIPAL FUNCTIONS & OBJECTIVES

  • Maintain and update customers & vendors accounts
  • Review and verify invoices for appropriate documentation before sending to customers
  • Check the freight calculation on the invoices
  • Process AR credit memos after approval from claims department
  • Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
  • Perform daily cash management duties, including the preparing cheques deposit
  • Maintain and send regular aging statements to customers
  • Respond to email and telephone requests in a timely manner
  • Perform day to day AP transactions, including verifying, classifying, and getting approval from related departments
  • Post all AP invoices, utilities bills, employees’ reimbursement, CBSA & UCB monthly transactions in SAP
  • Prepare the documents and send them to the General Accountant for payments by wire, cheques, or e-transfer.
  • Any other duties as assigned by the Director of Accounting and/or CFO


KEY SKILLS AND EXPERIENCE

  • Minimum 1-2 years of Finance and Accounting experience, preferably in the charitable sector
  • Diploma in Accounting/Bookkeeping or equivalent is preferred
  • Strong Microsoft Excel knowledge
  • Experience with ERP systems, SAP preferred
  • Knowledge of financial principles and accounting terminology
  • Methodical working style
  • Ability to multitask & prioritize while working independently
  • Strong problem-solving skills
  • Demonstrated track record of meeting deadlines


To apply for this position, please email your application using the link below. Please ensure the subject line includes the job title and the country location.

We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted.


Sunpan Trading & Importing Inc. is an equal opportunity employer, and we believe that diversity is the reason behind our success. We are committed to fair and accessible employment practices.


In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, accommodation will be provided in all parts of the hiring process. Applicants should make their needs known by contacting us in advance. Our HR department will consult with you so that arrangements can be made for reasonable accommodation.

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Inside Sales Representative

JOB SUMMARY

The Inside Sales Representative is a member of the company’s sales team, responsible for sales, support and administration for sales representatives and the development and management of North American Accounts. This role is to execute tasks necessary to drive sales and promote product standards. It takes a lead in providing support to sales programs and product knowledge to maximize sales to the sales team. This position is to promote a customer focused culture within the organization.


PRINCIPAL FUNCTIONS & OBJECTIVES

  • To ensure the effective communication with sales, sales support team and clients
  • To maintain good order and positive atmosphere according to company core values and ensure policies are adhered to
  • Partner with Management to set sales goals and targets
  • Partner with Sales team and coordinate scheduled meetings to drive the need for maximizing sales targets with existing or new customers
  • To provide and be accountable for the top level customer service in person, by phone, by email or other electronic means by:
  • Accountable for the prevention and resolution of customer issues
  • Offering product and/or delivery solutions
  • Responding to emails by end of day whether there is a solution ready or not
  • Probe multiple sources to obtain answers
  • Build and Manage current and new relationships (reaching territories not yet explored) by phone, email or occasionally by person (with the approval of management)
  • Travel to US trade shows approximately five (5) times a year
  • Follow up with the leads created at the trade shows
  • It is expected that 20% of the leads generated at the trade show will be end with orders
  • Support showroom sales by
  • Escorting, assisting and providing clients with product knowledge through the showroom
  • Writing orders
  • Backup Senior Sales Executive with Showroom sales, appointments and calls.
  • Meet the sales targets established by management on a monthly basis
  • Develop report after each trade show on the number of leads, who the leads are and the number of leads that created an order and the sales amount for each of those orders
  • Develop a report on monthly promotions showing the follow up success
  • Travel to the US for approximately five (5) trade shows a year with the knowledge that overtime is a certainty
  • Maintain a high standard of professional knowledge, ethics and practices when dealing with customers, suppliers, peers, subordinates, supervisors and other key stakeholders of the company
  • Find efficiencies in processes with order processing
  • Other responsibilities and accountabilities as assigned by the VP of Sales and/or Upper Management


KEY SKILLS AND EXPERIENCE

  • 1-3 years of recent sales experience, preferably in a B2B home fashion industry
  • Excellent telephone and email etiquette, professional attitude and integrity
  • Strong fashion sense
  • Strong interpersonal skills, personable
  • Ensure compliance to company policies procedures and standards
  • Ability to effectively manage their time, comfortable with multi-tasking
  • Excellent organizational skills
  • Accuracy and attention to detail
  • Inventive and resilient
  • Excellent communication skills, as this position is in constant contact with customers, suppliers and management.


To apply for this position, please email your application using the link below. Please ensure the subject line includes the job title and the country location.

We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted.

Sunpan Trading & Importing Inc. is an equal opportunity employer, and we believe that diversity is the reason behind our success. We are committed to fair and accessible employment practices.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, accommodation will be provided in all parts of the hiring process. Applicants should make their needs known by contacting us in advance. Our HR department will consult with you so that arrangements can be made for reasonable accommodation.

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Administrative Coordinator (Product Development)

JOB SUMMARY

At SUNPAN, we are dedicated to transforming home furnishings and delivering exceptional experiences through the passion and enthusiasm of our team. As a fast-growing leader in the industry, we pride ourselves on our commitment to diversity, excellence, and the professional growth of our employees.


PRINCIPAL FUNCTIONS & OBJECTIVES

Trade Show Shipment Management:

  • Collaborate closely with cross-functional teams including Warehouse, Customer Service, Merchandising, and Logistics to create and maintain detailed product lists for each trailer and its corresponding sales order for trade shows.
  • Provide support and communication to Product, Warehouse, Logistics, Sales, Merchandising, and Marketing teams.
  • Ensure all SKUs are transferred virtually in SAP after each shipment.

Swatch Management:

  • Communicate with suppliers to update and maintain the Distribution Center (DC) swatch library.
  • Order fabric rolls for warehouse swatch memos and ensure overseas agents are informed of new additions and swatches.
  • Work with the US team to keep the swatch library at each trade show current.
  • Organize, maintain, and expand an in-office swatch library with materials from each supplier.
  • Track and document all swatches shipped to and from factories and internal teams, including documenting all tracking numbers.

Additional Responsibilities:

  • Serve as the primary department liaison for New Arrival imagery verification.
  • Manage the ordering of office supplies for the product team.
  • Assist in measuring, photographing, and tagging new arrivals after sample reviews, in collaboration with the marketing and product teams.
  • Support the warehouse team with the year-end sample inventory count.
  • Provide administrative support for the assortment plan and perform other duties as assigned by the Product team.


KEY SKILLS AND EXPERIENCE

Education: College Diploma and/or University Degree preferred.

Adaptability: Ability to work efficiently under pressure in a fast-paced, rapidly changing environment.

Teamwork: A strong team player with excellent interpersonal skills, capable of building relationships and communicating effectively with cross-functional teams and overseas vendors.

Organization: Highly organized, energetic individual with an entrepreneurial mindset and keen attention to detail.

Time Management: Understanding of the importance of timelines and meeting deadlines.

Communication: Strong reading and writing skills.

Technical Proficiency: Proficient in Microsoft Office, including Excel, PowerPoint, Outlook, and MS Teams.

We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted.

Sunpan Trading & Importing Inc. is an equal opportunity employer, and we believe that diversity is the reason behind our success. We are committed to fair and accessible employment practices.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, accommodation will be provided in all parts of the hiring process. Applicants should make their needs known by contacting us in advance. Our HR department will consult with you so that arrangements can be made for reasonable accommodation.

APPLY BY EMAIL

USA

Warehouse Worker

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Unload containers and put product in designated areas
  • Compare product received against receiving sheets    
  • Prepare products for forklift driver to stack up
  • Wrap shipping skids efficiently, and compare them with packing slips
  • Load products ready to ship onto trucks under the supervision of the supervisor or team lead
  • Unload products from truck under the supervision of the supervisor or team lead
  • Check products to ensure working order and quantities
  • Choose appropriate packing materials and pallets, and pack products in accordance to product safety protocols
  • Receive product deliveries from manufacturing units, and ensure that they are properly stored
  • Arrange items in an organized manner to avoid damage or premature wear and tear
  • Ensure cleanliness and maintenance of equipment and tools used in the delivery or loading processes
  • Ensure that the warehouse is clean and organized at all times
  • Maintain both shipping and receiving logs
  • Optimize space by ensuring that everything is stored efficiently
  • Any other tasks as assigned by the Warehouse Supervisor/Team Lead

 

PHYSICAL REQUIREMENTS:

  • Ability to lift up to 50 lbs
  • This position may require standing for a long period of time

 

SKILLS REQUIRED:

  • Minimum High school diploma or equivalent required
  • A positive attitude and team spirit
  • Counterbalance forklift certification is an asset

To apply for this position, please email your application using the link below. Please ensure the subject line includes the job title and the country location.

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Forklift Operator

JOB SUMMARY

At SUNPAN, we are dedicated to transforming home furnishings and delivering exceptional experiences through the passion and enthusiasm of our team. As a fast-growing leader in the industry, we pride ourselves on our commitment to diversity, excellence, and the professional growth of our employees. 

SUNPAN offers a thriving environment where creativity and innovation are encouraged. We invite individuals who excel in these areas to explore career opportunities across various departments and join a company that values and nurtures its talent. 

We are seeking talented, motivated individuals to join our dynamic team and contribute to shaping the future of our company. Find your next career adventure with SUNPAN. As a Forklift Operator you will be reporting to the Team Lead and this role involves operating a Raymond stand-up forklift to transport and organize products within the warehouse while adhering to safety protocols. Key responsibilities include preparing shipments, performing quality checks, and maintaining a clean, organized workspace. The ideal candidate will have a strong attention to detail, a team-oriented attitude, and the ability to lift up to 50 lbs. 

PRINCIPAL FUNCTIONS & OBJECTIVES

  • Conceptualize, shoot, and edit high quality and engaging video content for SUNPAN’s social media channels and website, to drive engagement and brand awareness.
  • Produce and package social-media friendly creative assets including but not limited to product videos, staff/customer videos, trade show content, carousels.
  • Organize and host interviews with customers and staff to produce captivating digital content for platforms such as Instagram, YouTube, Pinterest and LinkedIn.
  • Collaborate with the content and social media specialist to develop content calendar and organize brainstorming sessions to generate creative ideas that are ahead of the curve.
  • Retouch and enhance video quality, as needed, through colour correction, audio mixing, and other post-production techniques.
  • Pitch content ideas to the management that will set SUNPAN apart in the social media landscape while adhering to brand guidelines.
  • Build storyboards to execute on the creative vision and assist in the development of innovative social media templates.
  • Demonstrate a strong understanding of SUNPAN’s customers and capture content that resonates with them.
  • Assist in planning and coordinating photoshoots and video productions with the creative director.
  • Monitor and understand competitor social media and communication strategies; provide reports of trending tactics.
  • Working over weekends during key trade shows and pre-scheduled shoots is an essential part of this role.
  • Other ad hoc duties as assigned
  • Other responsibilities and accountabilities as assigned by the Digital Marketing & Communications Manager or the CMO


PRINCIPAL FUNCTIONS & OBJECTIVES

  • Forklift Operation: Maneuver a Raymond stand-up forklift (7000 Series Reach Truck) to transport products to designated locations within the warehouse. 
  • Safety Compliance: Strictly adhere to all safety protocols throughout all warehouse activities. 
  • Equipment Inspection: Complete daily pre- and post-shift inspections on the forklift and report any malfunctions immediately to the supervisor. 
  • Shipping Preparation: Wrap shipping skids efficiently, verify accuracy with packing slips, and prepare products for shipment. 
  • Loading and Unloading: Load and unload products from trucks under the supervision of a supervisor or team lead, ensuring safe handling and storage. 
  • Quality Control: Inspect products to confirm working order and accurate quantities. 
  • Packing and Storage: Select appropriate packing materials and pallets, pack products according to safety protocols, and organize items to prevent damage or premature wear. 
  • Receiving Deliveries: Receive product deliveries, ensuring accurate storage and organization within the warehouse. 
  • Warehouse Organization: Maintain an organized, clean warehouse environment, optimizing storage space and minimizing clutter. 
  • Record Keeping: Maintain detailed shipping and receiving logs for accurate inventory tracking. 
  • General Support: Perform any additional tasks as assigned by the Warehouse Supervisor or Team Lead. 

PHYSICAL REQUIREMENTS 

  • Lifting Ability: Capable of lifting up to 50 lbs. 
  • Endurance: Position may require prolonged periods of standing. 

 

KEY SKILLS AND EXPERIENCE 

  • Education: Minimum high school diploma or equivalent required. 
  • Team Spirit: Positive attitude with a strong sense of teamwork and collaboration. 
  • Certification: Counterbalance forklift certification is an asset. 

We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted.

To apply for this position, please email your application using the link below. Please ensure the subject line includes the job title and the country location.



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Warehouse Team Lead

 

JOB SUMMARY

At SUNPAN, we are dedicated to transforming home furnishings and delivering exceptional experiences through the passion and enthusiasm of our team. As a fast-growing leader in the industry, we pride ourselves on our commitment to diversity, excellence, and the professional growth of our employees.

SUNPAN offers a thriving environment where creativity and innovation are encouraged. We invite individuals who excel in these areas to explore career opportunities across various departments and join a company that values and nurtures its talent.

We are seeking talented, motivated individuals to join our dynamic team and contribute to shaping the future of our company. Find your next career adventure with SUNPAN. The Team Lead will be reporting to the Warehouse Manager and will be responsible for coordinating and leading the department’s daily activities. This position involves overseeing various aspects of customer service, inventory management, and documentation of incoming/outgoing shipments, ensuring accuracy and compliance with company policies and procedures

 

CONTEXT

1-To demonstrate a commitment to the core values and principles of Sunpan

2-To demonstrate a commitment to maximize sales and to provide quality of service that equates to or exceeds the standards of Sunpan

 

PRINCIPAL FUNCTIONS & OBJECTIVES

• Team Leadership & Training: Provide leadership and training to the warehouse team, ensuring tasks are assigned and performance is monitored.

• Safety & Compliance: Ensure compliance with safety regulations and company policies to maintain a safe and secure workplace environment.

• Delivery Management: Sign for deliveries, verify content and accuracy, and inspect the condition and quality of incoming and outgoing shipments.

• Quality Control: Conduct quality checks and record/report any discrepancies such as overages or shortages.

• Customer Satisfaction: Maintain customer satisfaction by ensuring efficient warehouse operations.

• Shipment & Inventory Management: Track shipment schedules, oversee inventory levels, and maintain accurate records.

• General Duties: Perform other duties as assigned by management.

 

KEY SKILLS AND EXPERIENCE

• Experience: 1-2 years of experience in warehousing.

• Education: High School Diploma or equivalent.

• Workforce Diversity: Strong ability to work effectively within a diverse workforce.

• Organizational Skills: Strong organizational, time management, and leadership skills.

• Bilingual: Bilingual proficiency (Spanish/English) is preferred.

• Technical Proficiency: Experience with RF Scanners, modern office equipment, and proficiency in Microsoft Office applications (Outlook-Teams, Word, Excel, PowerPoint).

• Attention to Detail: Detail-oriented with strong data entry and inventory management skills.

• Independence & Teamwork: Ability to work independently as well as part of a team in a fast-paced environment.

• Communication: Strong verbal and written communication skills.

 

PHYSICAL REQUIREMENTS

• Ability to sit and stand for extended periods of time.

We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted.

Sunpan Trading & Importing Inc. is an equal opportunity employer, and we believe that diversity is the reason behind our success. We are committed to fair and accessible employment practices.

In accordance with the Americans with Disabilities Act, accommodation will be provided in all parts of the hiring process. Applicants should make their needs known by contacting us in advance. Our HR department will consult with you so that arrangements can be made for reasonable accommodation.

 

 

APPLY BY EMAIL

INTERNATIONAL

Product Development & Quality Support (Vietnam)

 

 JOB SUMMARY

The goal of this position is to be a key member in maintaining and building a sustainable, adaptable, customer-responsive company adhering to the core values of: 

  • Passion 
  • Teamwork 
  • Integrity 
  • Accountability 
  • Innovation 

The Product Development & Quality Support would be based out of Vietnam and be responsible for identifying and developing new and existing furniture products for the company’s growing product portfolio. Due to the quickly expanding pipeline of active new products under development, we are in need of a highly organized and driven individual to ensure product development timelines and completion dates are met. 

This role will include new product introductions, new vendor sourcing, resourcing programs and managing product quality within factories.  

The successful candidate will work closely with members of the sourcing/ product development team in Asia, the Product team, QA team and the CEO located in the head office in Toronto, Canada.  

 

CONTEXT

  1. To demonstrate a commitment to the core values and principles of Sunpan  
  2. To demonstrate a commitment to maximize sales and to provide quality of service that equates to or exceeds the standards of Sunpan 

PRINCIPAL FUNCTIONS & OBJECTIVES

  • Liaison Role: Serve as the primary liaison between Sunpan headquarters and factories in Vietnam (and potentially other countries), focusing on product development and quality assurance.
  • Team Communication:Maintain regular communication with the team in Canada, keeping them updated on all ongoing projects.
  • Market Research: Conduct market trend research to understand industry changes and shifts in consumer behavior, specifically within Sunpan's target market.
  • Product Development Support: Act as an extension of the Toronto-based product development team by coordinating with factories to ensure desired finishes and materials are achieved.
  • Sample Database Management:Maintain and update a daily sample database, tracking timelines for all products.
  • Process Efficiency: Implement and manage new processes and documentation to increase the speed and efficiency of product development.
  • Vendor Sourcing: Source new vendors that meet Sunpan's pricing and quality standards, aligning with the product mix directed by the Canadian team.
  • OEM Design Review: Review initial OEM designs, providing feedback on functionality, quality, and cost-saving opportunities.
  • CAD Interpretation: Interpret CAD drawings and oversee the concept phase through to execution.
  • Sample Review Leadership: Lead sample review sessions with headquarters, note design changes, identify quality concerns, and clearly communicate revisions to all parties involved.
  • Quality Audits: Conduct and coordinate quality audits during the initial development and sample stages.
  • Packaging Standards: Ensure all products are packaged according to Sunpan's protective and quality standards.
  • General Support: Undertake additional responsibilities as assigned by management.

 

KEY SKILLS & EXPERIENCE

  • Education: Background in business or relevant fields such as industrial design or product design. 
  • Experience: Minimum 4 years’ experience in furniture design, manufacturing, and sourcing in Vietnam. 
  • Furniture Expertise: Strong understanding of quality standards, furniture construction, and high-end furniture design. 
  • Vendor Network: Well-connected within case goods and upholstery vendors in Vietnam. 
  • Language Skills: Fluent in English; proficiency in Vietnamese is highly desirable. 
  • Interpersonal & Organizational Skills: Excellent interpersonal and organizational abilities. 
  • Problem Solving: Proactive problem-solver with experience in failure analysis and root cause resolution. 
  • Attention to Detail: Strong attention to detail, especially under tight deadlines. 

 

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