JOB SUMMARY 

The goal of this position is to be a key member in maintaining and building a sustainable, adaptable, customer-responsive company adhering to the core values of: 

• Passion 
• Teamwork 
• Integrity 
• Accountability 
• Innovation 

 

The Assistant Product Developer reports to their Product Developer and is a key member of our Product Development team. As the Assistant Product Developer here at Sunpan, you must be diligent, organized and have a passion for furniture and furniture design. The ideal candidate is experienced at managing multiple projects at the same time, has impeccable written and verbal communication skills, and loves working with people. 

 

 

CONTEXT 

1. To demonstrate a commitment to the core values and principles of Sunpan  

2. To demonstrate a commitment to maximize sales and to provide quality of service that equates to or exceeds the standards of Sunpan 

 

 

PRINCIPAL FUNCTIONS & OBJECTIVES 

• Assortment Planning & Sales Analysis: Support the Product Developer in assortment planning and sales analysis to identify opportunities and leverage current trends. 
• Vendor Relationships: Build strong vendor relationships, monitor industry trends, and assess competition. 
• Factory Communication: Assist the product team by communicating and following up daily with overseas factories on sample development, production, and resolving any issues. 
• Sample Management: Maintain and ensure sample databases and assortment templates are up-to-date for assigned categories. 
• Proforma Invoice Review: Ensure vendor cost, codes, Sunpan item numbers, and other details match the buy submission on the sample proforma invoice. 
• Zone Reviews: Assist in zone reviews and follow up on findings. 
• Trend Research & Mood Boards: Conduct trend research and create mood boards for inspiration. 
• Sample Development: Curate sample developments as requested. 
• Trade Show Responsibilities: 
• Track new sample production and manage product introductions. 
• Create sales or new arrivals presentations using Microsoft Office applications. 
• Attend weekly sample review meetings with sales and marketing teams. 
• Collaboration: Work closely with the Director of Product Development, Product Manager, and Product Developer, as well as internal QA, Marketing, and Sales teams, along with overseas agents and factories. 
• Travel: Ability to travel for factory visits, sourcing trips, and to attend all major markets as required. 
• Sample Approval: Review and approve samples on the Qarma app. 
• Additional Responsibilities: Perform other duties as assigned by the Director of Product Development. 

 

 

KEY SKILLS AND EXPERIENCE 

• Education: College Diploma and/or University Degree preferred. 
• Experience: 1-3 years of experience in furniture product development. 
• Adaptability: Ability to work quickly and thrive under pressure in a fast-paced, rapidly changing environment. 
• Teamwork: A collaborative team player with strong interpersonal skills, capable of building relationships with cross-functional teams and overseas vendors. 
• Organizational Skills: Highly organized, positive, and energetic individual with an entrepreneurial spirit and keen attention to detail. 
• Deadline-Oriented: Understands the importance of timelines and consistently meets deadlines. 
• Communication Skills: Strong reading, writing, and verbal communication skills. 
• Technical Skills: Proficiency in Microsoft Office, including Excel, PowerPoint, Outlook, and MS Teams is essential. 

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JOB SUMMARY

The Inside Sales Representative is a member of the company’s sales team, responsible for sales, support and administration for sales representatives and the development and management of North American Accounts. This role is to execute tasks necessary to drive sales and promote product standards. It takes a lead in providing support to sales programs and product knowledge to maximize sales to the sales team. This position is to promote a customer focused culture within the organization.

PRINCIPAL FUNCTIONS & OBJECTIVES

• To ensure the effective communication with sales, sales support team and clients
• To maintain good order and positive atmosphere according to company core values and ensure policies are adhered to
• Partner with Management to set sales goals and targets
• Partner with Sales team and coordinate scheduled meetings to drive the need for maximizing sales targets with existing or new customers
• To provide and be accountable for the top level customer service in person, by phone, by email or other electronic means by:
• Accountable for the prevention and resolution of customer issues
• Offering product and/or delivery solutions
• Responding to emails by end of day whether there is a solution ready or not
• Probe multiple sources to obtain answers
• Build and Manage current and new relationships (reaching territories not yet explored) by phone, email or occasionally by person (with the approval of management)
• Travel to US trade shows approximately five (5) times a year
• Follow up with the leads created at the trade shows
• It is expected that 20% of the leads generated at the trade show will be end with orders
• Support showroom sales by
• Escorting, assisting and providing clients with product knowledge through the showroom
• Writing orders
• Backup Senior Sales Executive with Showroom sales, appointments and calls.
• Meet the sales targets established by management on a monthly basis
• Develop report after each trade show on the number of leads, who the leads are and the number of leads that created an order and the sales amount for each of those orders
• Develop a report on monthly promotions showing the follow up success
• Travel to the US for approximately five (5) trade shows a year with the knowledge that overtime is a certainty
• Maintain a high standard of professional knowledge, ethics and practices when dealing with customers, suppliers, peers, subordinates, supervisors and other key stakeholders of the company
• Find efficiencies in processes with order processing
• Other responsibilities and accountabilities as assigned by the VP of Sales and/or Upper Management

KEY SKILLS AND EXPERIENCE

• 1-3 years of recent sales experience, preferably in a B2B home fashion industry
• Excellent telephone and email etiquette, professional attitude and integrity
• Strong fashion sense
• Strong interpersonal skills, personable
• Ensure compliance to company policies procedures and standards
• Ability to effectively manage their time, comfortable with multi-tasking
• Excellent organizational skills
• Accuracy and attention to detail
• Inventive and resilient
• Excellent communication skills, as this position is in constant contact with customers, suppliers and management.

To apply for this position, please email your application using the link below. Please ensure the subject line includes the job title and the country location.

We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted.

Sunpan Trading & Importing Inc. is an equal opportunity employer, and we believe that diversity is the reason behind our success. We are committed to fair and accessible employment practices.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, accommodation will be provided in all parts of the hiring process. Applicants should make their needs known by contacting us in advance. Our HR department will consult with you so that arrangements can be made for reasonable accommodation.

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JOB SUMMARY

At SUNPAN, we are dedicated to transforming home furnishings and delivering exceptional experiences through the passion and enthusiasm of our team. As a fast-growing leader in the industry, we pride ourselves on our commitment to diversity, excellence, and the professional growth of our employees.

 

As a Great Place to Work certified company for 3 year running, SUNPAN offers a thriving environment where creativity and innovation are encouraged. We invite individuals who excel in these areas to explore career opportunities across various departments and join a company that values and
nurtures its talent.

 

We are seeking talented, motivated individuals to join our dynamic team and contribute to shaping the future of our company. Find your next career adventure with SUNPAN and be part of our Marketing Team with the role of Video Content Creator. Reporting to the Digital Marketing and Communications Manager, this role is a creative storyteller who shares a passion for telling compelling visual stories of our brand, products, and people. You are a social media savant and thrive in digital spaces. You will be an integral part of the Marketing team and work closely with the Social Media Strategist to ideate and create stunning visual content to elevate SUNPAN and ignite conversations around the brand.

 

Please include a link to your portfolio. Applicants without a portfolio will not be considered for this role.

• PRINCIPAL FUNCTIONS & OBJECTIVES
• Content Creation: Conceptualize, shoot, and edit high-quality, engaging video content for SUNPAN’s social media channels and website to drive engagement and brand awareness.
• Creative Asset Development: Produce and package social-media-friendly creative assets, including product videos, staff/customer interviews, trade show highlights, and carousel content.
• Interview Coordination: Organize and host interviews with customers and staff to produce captivating digital content for platforms such as Instagram, YouTube, Pinterest, and LinkedIn.
• Collaboration: Work closely with the Social Media Strategist to develop the content calendar and participate in brainstorming sessions to generate innovative, trend-forward ideas.
• Post-Production: Retouch and enhance video quality through color correction, audio mixing, and other advanced post-production techniques.
• Content Strategy: Pitch creative ideas to management that differentiate SUNPAN in the social media landscape while aligning with brand guidelines.
• Storyboarding: Build detailed storyboards to execute creative visions and assist in developing innovative social media templates.
• Audience Engagement: Demonstrate a strong understanding of SUNPAN’s audience and create content that resonates with them.
• Production Support: Assist in planning and coordinating photoshoots and video productions alongside the Creative Director.
• Competitor Analysis: Monitor and report on competitor social media and communication strategies to identify and implement trending tactics.
• Event Coverage: Work during weekends for key trade shows and pre-scheduled shoots as required.
• Additional Duties: Support other ad hoc projects and tasks as assigned.

KEY SKILLS AND EXPERIENCE

• Video Production Expertise: Proficiency in shooting and editing short-form and long-form video content. A portfolio showcasing relevant work is required.
• Industry Experience: Minimum of 2 years as a social media producer/editor with a proven track record of digital storytelling, audience growth, and high engagement.
• Software Knowledge: Proficient in Adobe Premiere Pro, Final Cut Pro, Lightroom, After Effects, Photoshop, and InDesign.
• Technical Skills: Experience with color grading, audio mixing, and visual effects, along with a strong understanding of typography, color theory, and layout principles.
• Editing Mastery: Strong knowledge of video editing principles, including pacing, timing, and storytelling.
• Organizational Skills: Ability to manage multiple projects with keen attention to detail and adherence to deadlines.
• Collaborative Approach: Professionalism and the ability to work effectively with internal and external stakeholders.
• Adaptability: Willingness to work weekends for key events and productions as needed

To apply for this position, please email your application using the link below. Please ensure the subject line includes the job title and the country location.

We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted.

Sunpan Trading & Importing Inc. is an equal opportunity employer, and we believe that diversity is the reason behind our success. We are committed to fair and accessible employment practices.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, accommodation will be provided in all parts of the hiring process. Applicants should make their needs known by contacting us in advance. Our HR department will consult with you so that arrangements can be made for reasonable accommodation.

APPLY BY EMAIL

JOB SUMMARY
At SUNPAN, we are dedicated to transforming home furnishings and delivering exceptional experiences through the passion and enthusiasm of our team. As a fast-growing leader in the industry, we pride ourselves on our commitment to diversity, excellence, and the professional growth of our employees.

As a Great Place to Work certified company for four years running, SUNPAN offers a thriving environment where creativity and innovation are encouraged. We invite individuals who excel in these areas to explore career opportunities across various departments and join a company that values and nurtures its talent.

 We are seeking a talented and motivated Copywriter to join our dynamic Marketing team. Reporting to the Digital Marketing & Communications Manager, this role requires a passion for storytelling and an ability to craft compelling product and marketing copy. The Copywriter will play a key role in delivering fresh and captivating content to engage customers across both online and offline channels.

PRINCIPAL FUNCTIONS & OBJECTIVES

• Cross-Department Collaboration: Work collaboratively within and across departments to brainstorm and communicate timely, refreshed content.
• Brand Consistency: Adhere to the brand voice across all copy, ensuring consistent yet tailored content for showrooms, printed materials, the company website, email campaigns, and more.
• Content Development: Write compelling product and collection descriptions that incorporate storytelling, key features, and benefits while optimizing for SEO.
• Content Ideation & Blogging: Research trending topics in interior design, pitch ideas for The Narrative (SUNPAN’s blog), and write highly engaging, relevant articles that resonate with the target audience while using SEO best practices.
• Editorial Planning: Collaborate with the content and marketing team to maintain an editorial calendar and contribute to the overall content strategy.
• SEO Optimization: Work with the digital and website teams to perform regular content audits, optimize copy for SEO and keywords, and analyze site analytics to improve content performance.
• Content Management: Organize and manage content in a user-friendly library for the marketing department.
• Creative Collaboration: Partner with internal and external creative teams, including photographers and graphic designers, on content creation.
• Documentation Support: Assist the marketing department in maintaining internal documents such as Standard Operating Procedures, policies, and contracts.
• Additional Duties: Support other ad hoc projects and tasks as assigned.

 

KEY SKILLS AND EXPERIENCE

• Experience: Minimum of 3 years in copywriting or content marketing.
• Education: Post-secondary degree in Business or a related field, with a preference for Marketing, Advertising, Communications, Journalism, or equivalent.
• Industry Knowledge: Interest or experience in the furniture and interior design industry is an asset.
• Communication Skills: Exceptional written and verbal communication abilities.
• SEO Knowledge: Practical understanding of SEO best practices.
• Attention to Detail: High level of accuracy and thoroughness in work.
• Organizational Skills: Extremely organized with the ability to meet tight deadlines

 

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